Job description

• Greet patients and check them in for services.

• Preferred experience in recovery from substance use and/or mental health.

• Dealing with vulnerable population, must handle with grace.

• Collect copays and missed appointment fees.

• Track treatment violations.

• Track site specific patient lists.

• Be professional and polite.

• Working knowledge of basic office equipment and duties.

• Answering phones and transferring calls.

• Be first contact for those in addiction reaching out for help.

• Walk callers through the intake process.

• Basic cleaning of office.

• Run statewide query each month.

• Confirm next day appointments.

• Administer injections.

• Blood draws.

• Communications with lab services, to include phone calls and dropping off or coordinating pick up of samples.

• Must be able to pass pre-employment and random drug screening.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Hickory, NC 28602: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person