Job description
Greet patients and check them in for services.
Preferred experience in recovery from substance use and/or mental health.
Dealing with vulnerable population, must handle with grace.
Collect copays and missed appointment fees.
Track treatment violations.
Track site specific patient lists.
Be professional and polite.
Working knowledge of basic office equipment and duties.
Answering phones and transferring calls.
Be first contact for those in addiction reaching out for help.
Walk callers through the intake process.
Basic cleaning of office.
Run statewide query each month.
Confirm next day appointments.
Administer injections.
Blood draws.
Communications with lab services, to include phone calls and dropping off or coordinating pick up of samples.
Must be able to pass pre-employment and random drug screening.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
People with a criminal record are encouraged to apply
Ability to commute/relocate:
Hickory, NC 28602: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Required)
Work Location: In person
